Connect Razorpay to start selling

Buyers pay into your own Razorpay account, and Razorpay settles the money to your bank. Pullsy never holds it, which is why we take 0% of your sales. Setting this up takes about ten minutes, and then Razorpay reviews your account.

12 minUpdated 25 September 2026

What you need

  • Your PANA personal PAN is fine. You do not need a company.
  • A bank account in the same nameRazorpay checks the name matches your PAN.
  • AadhaarOr a passport or voter ID. You upload it on Razorpay, never on Pullsy.
  • A live storefront, with Policies filled inRazorpay checks that pullsy.store/@your-handle is live. Pullsy will not let you connect until it is.
  1. 1

    Home → Create a store

    Create your storefront

    Razorpay verifies your website during KYC, and your website is your storefront. Until one exists, Connect Razorpay is replaced by Create your storefront.

    Connecting before the storefront exists fails on Razorpay's page with "We couldn't verify the website".

  2. 2

    My store → Policies

    Fill in your policies

    Add your support email, contact address and refund policy. Pullsy turns them into the contact, terms, refunds, privacy and delivery pages linked at the bottom of your storefront.

    Razorpay reviews your storefront before activating your account. Missing policy pages are a common reason for a delay.

  3. 3

    Settings → Payments

    Press Connect Razorpay

    This takes you to Razorpay's own sign-in page. Pullsy never sees your Razorpay password or your KYC documents.

  4. 4

    Sign in, or create a Razorpay account

    What you do on Razorpay's page depends on whether you already have an account:

    • You already have Razorpay: sign in and press Allow to let Pullsy take payments into it.
    • You are new to Razorpay: create an account. If you have no registered business, choose Individual as your business type.
    • When Razorpay asks for your website, give your storefront address. The Payments tab shows it with a Copy button.
  5. 5

    Finish KYC on Razorpay

    Razorpay asks for your PAN, bank account and ID. It sends a small test deposit to confirm the bank account.

    Razorpay sometimes keeps a new account on its own dashboard after KYC instead of sending you back. If that happens, come back to Settings → Payments and press Connect Razorpay again to finish connecting.

  6. 6

    Settings → Payments

    Wait for Razorpay to activate your account

    Until Razorpay approves you, the card says Waiting for Razorpay to activate your account. Pullsy checks with Razorpay every hour, so you do not need to do anything. Press Check again if you want to check right now.

    While you wait, your storefront is live and free products work. Only paid products are held back.

  7. 7

    Start selling

    When the card says Razorpay is connected, paid products can go on sale. Each payment settles from Razorpay to your bank on Razorpay's schedule.

What the Payments card is telling you

  • No payments account connected

    What it means
    Pullsy has no Razorpay account to send payments to.
    What to do
    Press Connect Razorpay and follow the steps above.

  • Waiting for Razorpay to activate your account

    What it means
    You are connected, but Razorpay has not approved the account yet: KYC is unfinished, pending or under review. The card says which.
    What to do
    Finish anything Razorpay asks for in your Razorpay dashboard. Pullsy notices within the hour.

  • Razorpay is connected

    What it means
    Buyers can pay, and the money goes to your Razorpay account.
    What to do
    Nothing. If Razorpay puts a hold on your payouts, a note appears under the card.

  • Razorpay needs connecting again

    What it means
    Razorpay stopped accepting the connection. This usually means Pullsy's access was removed from your Razorpay dashboard.
    What to do
    Press Connect Razorpay and allow access again. Your products and orders are untouched.

What Razorpay charges

Pullsy takes 0% of your sales. Razorpay charges its own payment fee on each sale, taken before the money reaches your bank. See Razorpay's pricing for the current rates.

Paid plan needed to sell

Taking payments needs the Paid plan (or your free trial). On the Free plan your storefront shares links and free products only. See pricing.

Questions

Why can't Pullsy set up Razorpay for me?

Your merchant account has to be in your own name so the money goes straight to you, not through us. That makes the KYC something between you and Razorpay. Pullsy only gets permission to create orders on your account.

Can Pullsy see my bank details or documents?

No. Your PAN, bank account and ID go to Razorpay only. Pullsy sees your Razorpay account id and name, and the payments made on your storefront.

How long does Razorpay take to activate an account?

It depends on Razorpay's review. Most accounts are reviewed within a few working days. If Razorpay needs more information, it asks in your Razorpay dashboard and by email.

Can I switch to a different Razorpay account?

Yes. Press Connect a different account on the Payments card and sign in with the other one. Past orders keep the account they were paid into.

Do I need GST to connect Razorpay?

No. Razorpay onboards individuals on a PAN. Whether you need GST depends on how much you sell. See GST for creators.